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Independent Contracting Opportunity (Outsourced Through Arise Platform - Fully Remote Call Center Agents)

TECHLINE SOLUTIONS INTERNATIONAL LLC
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Important: 

Applicants must read this job description thoroughly and be ready to get set up on the Arise Portal during the pre-onboarding session for immediate earning opportunities before applying. If you cannot or do not wish to enroll in Arise, please do not apply. 

 

 A reliable hardwired internet will be required for pre-onboarding engagement.

 

Job Description Overview:

We are an independent business owner registered under the Arise Platform, connecting skilled call center agents with various clients across different industries.

Key Responsibilities:

  • Handle inbound customer calls professionally.
  • Troubleshoot and resolve customer issues.
  • Maintain product knowledge to provide accurate information.
  • Accurately record customer interactions and data.
  • Document customer interactions for future reference.
  • Ensure interactions meet quality standards.
  • Collaborate with team members for a positive work environment.

Requirements:

  • Proficient in computer applications, including email and Microsoft Office.
  • Able to use a USB headset, computer, and reliable hardwired internet.
  • Strong communication skills.
  • Passionate about customer service.
  • Strong problem-solving and time management skills.
  • Adaptable to changes in processes and technologies.

 

Additional Information:

  • Remote work with a quiet, dedicated workspace required.
  • No experience needed; training provided.
  • Competitive compensation package.

 

How to Apply:

Interested candidates should submit their resume to info@techlinesolutions.org. We are currently conducting a manual prescreening process using Google Forms. Please take a moment to complete this Google Form to proceed to the next step:
 

https://forms.gle/RdFwmtEh6AnsxuLe8

TechLine Solutions International is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

About Us:

TechLine Solutions International (TSI) is a leading provider of cutting-edge IT consulting and Call Center agency outsourcing services to help businesses optimize their technology and call center infrastructure and digital solutions with a commitment to delivering exceptional customer service. We are currently seeking dedicated and self-motivated individuals to join our team as Remote Inbound Call Center Agents. In this role, you will have the opportunity to work from the comfort of your own home or dormitory while providing top-notch customer support to our valued clients.